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University Vidya (“we,” “us,” “our,” or “the Company”) is committed to protecting the privacy and security of personal data belonging to our stakeholders—primarily students, educators, and partner institutions. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and manage your personal information when you interact with our online interfaces (e.g., website and mobile application) at https://www.universityvidya.com (the “Platform”).
1. Introduction
University Vidya is dedicated to managing personal data lawfully and transparently. We have implemented this Policy to ensure that your privacy is respected and protected at every stage of our relationship.
2. Purpose
This Policy explains what information we collect about you, how we use it, with whom we share it, and how you can exercise your rights as a data principal under applicable law.
3. Scope
This Policy applies to all visitors and users of the Platform, including prospective and enrolled students, academic affiliates, marketing partners, and any other individuals who interact with our services.
4. Personal Data We Collect
a. Information You Provide Voluntarily
- Device & Log Data: IP address, browser type, operating system, device identifiers, language preference, referral URLs, date/time stamps, and mobile network information.
- Usage Data: Page views, clicks, session duration, feature interactions, and device manufacturer details.
- Cookies & Tracking: Cookies, web beacons, and similar technologies to remember your preferences and help us analyze site performance.
b. Automatically Collected Information
- Account Registration & Profile: Full name, email address, gender, residence (state, city, country), date of birth, phone number, education history, employment details, and current salary.
- Communications: Correspondence you initiate (email, chat, phone), including any contact details you supply in your messages.
- Event & Webinar Registration: Same data as above when you sign up for online seminars or outreach programs.
- Marketing Collaborations: For affiliates or testimonial contributors, we may collect name, contact information, past brand affiliations, bank details, PAN and Aadhar numbers, GST certificates, and website URLs.
c. Information from Third Parties
We may receive basic contact details (name, email, phone) from trusted third‑party partners or referral sources, with your consent.
5. How We Use Your Personal Data
We process your information to:
- Deliver core Platform services and meet our contractual obligations.
- Personalize your user experience.
- Communicate updates, support, and marketing content (with opt‑out options).
- Improve our offerings, conduct research, and develop new features.
- Fulfill compliance, risk management, fraud prevention, and legal requirements.
- Manage events, webinars, and outreach activities.
6. Communications from the Platform
We may send you non‑promotional notices (e.g., service announcements, security alerts) and, if you opt in, newsletters or marketing emails. To unsubscribe from marketing communications, click the “unsubscribe” link in any email or universityvidya@gmail.com. You cannot opt out of essential service messages without closing your account.
7. Minor Data
We do not knowingly collect or process personal information from individuals under 18 years of age. If you believe we have done so inadvertently, please contact us for prompt deletion.
8. Use of Cookies
Cookies help us recognize returning users, remember your preferences, and understand site usage. You may disable cookies in your browser settings, though some features may then be unavailable.
9. Data Retention
We retain personal data only as long as necessary for the purposes described or to satisfy legal, accounting, or reporting obligations. When no longer needed, we securely delete or anonymize it, except where retention is required to prevent fraud, resolve disputes, or enforce our agreements.
10. Your Rights and Controlling Your Data
Under applicable law, you may have rights to:
- Access:Confirm whether we process your data and obtain a copy.
- Withdraw Consent:Revoke any consent you previously gave for processing.
- Correction:Request amendment of inaccurate or incomplete data.
- Erasure:Ask for deletion of your personal data under certain conditions.
- Grievance Redressal:Lodge complaints regarding our data practices.
- Data Nomination:Appoint someone to exercise your rights in the event of incapacity.
To exercise any right, email privacy@universityvidya.com or call +91 8692956126.
11. Duties of the Data Principal
You agree to:
- Provide accurate, complete data and update it as necessary.
- Not impersonate others or submit fraudulent requests.
- Use grievance procedures only for genuine concerns.
- Adhere to applicable laws when exercising your rights.
12. Security of Your Data
We employ encryption, access controls, and industry‑standard safeguards to protect your information. However, no system is entirely foolproof; please exercise care when sharing sensitive details and beware of third‑party links that lead you away from our Platform.
13. Disclosure of Personal Data to Third Parties
We may share your information with:
- Service Providers:Confirm whether we process your data and obtain a copy.
- Business Partners:Revoke any consent you previously gave for processing.
- Legal Authorities:Request amendment of inaccurate or incomplete data.
- Successors:Ask for deletion of your personal data under certain conditions.
We do not sell or rent your personal data to marketing databases.
14. Privacy Grievances
If you have questions, complaints, or wish to exercise your data rights, please contact our Grievance Officer at grievance@universityvidya.com. Indian residents may also approach the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.
15. Updates to This Policy
We may revise this Policy to reflect changes in our practices, technology, or legal requirements. Significant updates will be communicated via the Platform and, where required, through direct notice to registered users.
16. Interactive Forms & Contact
When you submit forms or inquiries on our Platform, we retain your information to respond effectively. You may visit our site anonymously, but if you choose to register or contact us, you consent to being reached by phone, SMS, email, or WhatsApp about our services—even if you have DND activated.
Thank you for trusting University Vidya. We are committed to safeguarding your privacy and delivering a secure, transparent educational experience.